Eligibility for Refunds: You can request a refund for software purchases within 30 days of the purchase date. To qualify, the software must be unused, and you must provide proof of purchase, like a receipt or order confirmation.
Refund Process: To start a refund, contact our customer support team or call 800 210 9704. Provide your order number, reason for the refund, and any related documents. We will review your request and, if it meets our guidelines, process the refund.
Refund Method: Refunds will be made to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account.
Return Conditions: To qualify for a return or exchange, the software must not be activated or installed. We may ask for evidence to confirm it hasn’t been used.
Return Eligibility: Software products are generally non-returnable due to their digital nature. However, if you experience activation issues or functionality problems that customer support can’t resolve, you may be eligible for a return or exchange.
Return Process: To begin a return, contact our customer support team or call 800 210 9704. Provide your order number, reason for the return, and details of the issue. Our team will guide you through the return steps.